Shipping & Returns

Please allow 3 days for your order to be dispatched.

After your order has been dispatched, you can expect the delivery time frames listed below. 
Australia
Express Post: Please allow 2-4 business days
Regular Post: Please allow up to 10 business days
New Zealand
Express Post: Please allow 3-4 business days
Regular Post: Please allow up to 12 business days

Free Shipping 

Australia: Free Standard Shipping for orders over $100 AUD. 
New Zealand: Free Standard Shipping for orders over $120 AUD.   

Responsibility
Once the goods have been accepted for delivery by Australia Post we cannot be responsible for the delivery. Please ensure that the shipping address you provide is complete & accurate.

Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
To start a return, you can contact us at indigocollectionbyrenee@gmail.com.

Damages and issues
Please inspect your order once received and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

 

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